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Great customer service is the heart of our business. Hear it from our happy customers across 17 outlets islandwide!
Dr Julian is a knowledgeable and charismatic doctor, who makes one feel at ease and comfortable during treatment. He has a no nonsense approach and would recommend the most effective treatments that fits the patient’s routines and lifestyle. The doctor assistants are also always pleasant and efficient. Overall, a really good experience here!
I started treatment here of my skin and i have seen result really quickly.I have signed off their package for 10session co2 laser and rejuran S.Dr Beatrice is professional and staff is very friendly no hard sell.Thanks you so much for making me feel comfortable and reassured every treatment day.Highly recommended🥰
My experience here has been very good. The Pico laser treatment administered has been effective and I feel my skin is better and clearer. Mine Dr Julian, he is professional, courteous and friendly. Highly recommended!
V Medical Aesthetic & Laser Clinic gives quality aesthetic services. The first service that I tried was their HIFU which gives excellent results 🙌🏻 then until I avail their PICO laser and laser treatment service. They will recommend you treatment services that are base on your problems and needs. Their treatment services give attainable results. No hard selling was done. Good thing they cater, installment payments as aesthetic services are kinda expensive. 😂 I love all the staff of Orchard branch at International Building especially Dr. Beatrice! ❤️🏼❤️ They are very professional, accommodating and friendly. They treat their clients with care and practice privacy, informed consent and confidentiality. They explain thoroughly all the procedures they will do. Kudos to Orchard Branch of V aesthetics. I love the ambiance of their clinic as well, it’s spotless and relaxing.
I started my first appt with Dr Beatrice at Orchard outlet. She is a patient and friendly doctor and I am comfortable with her since my first treatment. There is no pain at all when she do the laser treatment. I highly recommend her in this outlet.
I did the collagen laser and pico laser here. Overall a wonderful experience. Dr Tan was very competent, he gave us a very genuine and detailed consultation. Every member of staff here is super friendly and warm. Highly recommended! Will definitely visit them again 😊
I have been coming to this outlet for my scarring and pigmentation. Through these several sessions, I have seen an improvement in the overall condition and the staff here are all very friendly and welcoming. Dr Calida has also been very patient in explaining the process to me and made sure I felt comfortable 🙂
Dr Lim and her assistant Yvonne at Velocity branch has provided a very wonderful and thorough service. Dr Lim is very down to earth and provides honest and real advice about certain treatments I had concerns about. Yvonne was very gentle and thorough with her preparation for my laser treatment.
I’ve been having my Laser treatment in their Royal Square branch with Dr. Kevin and it’s my 4th Session already. Dr Kevin and the staffs are nice and approachable. So far so good. Recommended to my friends.
I Was recommended by my family to V Aesthetics and have been coming here for the last few months.
Dr. Penny is really nice and friendly and is meticulous and professional in what she does. the nurses Staff are very helpful and are always attentive to my needs . Overall a very pleasant experience there.
I have been undergoing treatment with Dr Penny Lee for the past year or so and there is an improvement to my condition. The pores are smaller and the scars are less deep. My family members can see the difference and I feel better as a result.
I was first attracted to the advertisement since I am having pigmentation for many years.
I was introduced to a consultant Ms Angel for the review of my face. She was attentive to my face condition, and explained in details the procedures for my treatments.She convinced me to use their services, and attracted me with some incentives.
And also provided me a good doctor for all my treatments. Dr Jonathan is friendly and always make me comfortable with his services.
This place has a nice, friendly and family oriented environment for all treatments to cather for your needs.
I'm done my first traitment today and I love their services so much
The staff are friendly, and helpful, and Doctor was gentle during the treatments. The atmosphere of the clinic is quiet and clean. Not to mention that their treatments are very reasonably
I feel welcomed and taken care here.You know how some doctors just doesn't talk much even when you asked them questions. Dr Celina isn't like that - she gives reliable feedback and assurance.I'm less scared of trying new stuff bc she is there to give advice like injectables 💉Shout-out to Ms Elyvi and her team! Elyvi knows that I don't tolerate pain. She recommended for me to come in 30 mins earlier so she can stack numbimg cream. ♥️♥️♥️
I’m very impressed with the treatments done at V Medical Aesthetic Clinic. I’m being attended to by Dr Celina who is a highly skilled doctor. She is very patient and would answer all my queries in a friendly manner. Her explanations are detailed and comprehensive. She is also very gentle during the treatment and ensures that I feel comfortable throughout the procedure. She also goes the extra mile to check on me the next day to make sure that I’m fine.
Another staff who deserves to be complimented is Shirley, the assistant. She is very friendly and approachable. She is able to explain the procedure for each treatment in detail. She would listen attentively to my questions and clear my doubts to the best of her ability. I’m very satisfied with the team and the services in this clinic.
I had a wonderful experience at V Medical Aesthetics Clinic, especially at the Jurong Point outlet. The doctor and the assistant were not only highly skilled but also incredibly patient and kind. I was very satisfied with the service I received and would definitely recommend this clinic to anyone seeking top-notch care. Thank you for the excellent experience!
Had my trial session at V Medical at first and signed up for a package with them. Dr Stella and team have been providing good recommendations and I am Seeing great improvements on my skin conditions. Skin is brighter and lesser pimples. Kudos to the team.
I had done my treatment almost a year with Dr Celina. My skin has improved and pigment had lighten a lot. Dr Celina is friendly and patience with all my questions. Thank you Dr Celina and her team.
Dr Nicholas is the best doctor I have met ! Professional, Meticulous and patience. My injections are not painful at all ! Definitely coming back.
Tried their Pico Laser treatment, and I must say, I love the results. The whole experience was both effective and comfortable. The doctor’s professionalism and the impressive results gives me confident in returning for future treatments.
Newly opened branch. Very friendly staff.
Dr. Nicholas is nice and patient.
The trial of pico laser and yellow laser is good.
Outstanding clinic! Professional staff, top-notch treatments, and natural-looking results. Highly recommend!👍
The staff were welcoming and the service by the doctor was great. Completed their HIFU treatment in less than an hour.
Service staff were terrible, where they only focus on hitting their sales targets. On consecutive occasions, staff were supposed to help me reserve a slot for my next appointment a month later. They mentioned that my doctor's schedule is not yet available and told me they'll let me know of his slots in 2 weeks. Heard nothing. Called in slightly over a week from my appointment week and they said his schedule is not available yet, will be out next week. No news and I called in the week just before my appointment and most slots were already taken up by then. Where is the follow-up to customers? The EXACT same situation happened for two consecutive months which is clearly a procedural issue.On one of the appointments, I arrived at the clinic in the afternoon and the staff told me that my doctor took emergency leave, asking if I'd still like to proceed with another doctor. You mean you didn't know your doctor had to take leave in the morning? Your clinic opens at 10.30am but you did not have the courtesy to inform your customer ahead of the scheduled appointment?Not to forget that after EVERY appointment, the staff will ask you to renew your package or purchase a new one, which get off-putting after some time. How do you expect customers to return when your follow through is pretty much non-existent?
I had visited this outlet for around 8 times in 2022 for treatments before I decided to move to another outlet. If you are considering this clinic because of the seemingly cheaper price and 5-stars reviews, please think twice. Why? You get very little time with the doctor. The review of your skin condition in follow-up treatments is done via photos and doctor just come in to deliver treatment and leave the room immediately after saying “take care and see you next time”. However, you can expect to hear from the hardworking team of staff almost every visit about the new treatment package they think you should buy to improve your skin condition and explain the expiring promotion package in 99% Mandarin Chinese and 1% English, all in the name of “do not miss the promotion and for your own good”. If you are so stubborn and decide to walk away from their good intention, they won’t yell at you. They will turn away and leave you alone to deal with the feeling of letting them down. Don’t worry, they will buck up and work hard to share the next promotion with you in your next visit when your face is covered in numbing cream.